Regulations for the Kelly Family Sports Center at Grand Valley State University are designed to be practical and functional for you to enjoy your visit in a safe manner.
TICKETS
Advance Purchases - Spectators can purchase tickets at
gvsutickets.com or by calling 616-331-3200. For convenience and to ensure ticket availability, we recommend purchasing tickets ahead of time.
- No refunds or exchanges.
- Dates and times are subject to change.
- Office hours are Monday through Friday from 9am to 4pm.
- Tickets for all GVSU athletic events are
digital.
Purchases at the facility the day of the meet:
- For college meets - Tickets are available at the Kelly Family Sports Center box office in the entrance area beginning one hour prior to the start of the meet.
- For high school meets - There are walk-up sales only. No cash is accepted, only credit card.
GVSU is a cashless campus. Only credit card and tap-and-go payments will be accepted.
Will Call and GVSU Athlete Guest Tickets - May be picked up beginning one hour prior to the start of the meet at the table inside the doors. ID is required.
GVSU Students - Are free for all regular season meets with a valid student ID that will be scanned upon entry.
Infant in Arms - Children age two and under do not require a ticket and must sit on the accompanying adult's lap.
Doors - Open one hour prior to the start of the meet.
Seating - Spectators must remain in the upper level, the lower level is for participants and coaches only.
Grand Valley State University reserves the right to revoke an account holder's ticket(s) if any GVSU policies are disregarded. All GVSU policies can be found at www.gvsu.edu/policies. The ticket holder assumes all incidental risks inherent to the event, whether occurring before, during, or after actual play. When at our contests there is a reasonable expectation that fans could be a part of the video broadcast or in photography covering the event.
PROHIBITED ITEMS - Spectators are encouraged to only bring necessary items into the Kelly Family Sports Center.
- No outside food or drinks.
- No food/drink deliveries to the spectator entrance.
- No folding or camping chairs.
- No coolers.
- No long lens cameras, camcorders, or tripods.
- No pets (excluding ADA service animals).
- No artificial noisemakers.
- No promotional items unless distributed by GVSU Athletics or approved partner.
- No weapons.
- No illegal drugs including medical marijuana.
SMOKING (AND VAPING) POLICY - As of May1, 2025, GVSU is a smoke-free campus. For more information regarding smoking, visit
gvsu.edu/policies.
PARKING
Free parking is available in Lots F and G during meet times. Click
HERE for a map.
MARKETING / PROMOTIONS / SOLICITATION
GVSU has a no solicitation policy and reserves all marketing and promotions rights at its' events, including:
- Promotional vehicles and signs.
- Media rights (video, streaming, social, and audio).
- Any signage or promotional activities placed or conducted within or around the arena or parking areas used for athletic events on game day, without the express written consent of GVSU Athletics is prohibited and is grounds for immediate removal at the owner's or group's expense.
- Promotion of any business, venue, enterprise, product, service, organization not authorized by GVSU Athletics.
- In compliance with the GVSU Grounds and Facility Use Policy, no solicitation is allowed during events (pre-game, during game, or post-game). The offering or handing out of any item or flyer is not permitted without the written consent of GVSU Athletics.
- Only GVSU Athletics sponsors / partners may be granted the right to have a presence at its' venues.
See the University Commercial Activity and Grounds Use Policy for additional information on solicitation on campus at
gvsu.edu/policies.
FAN / PATRON CONDUCT
The NCAA, GLIAC and GVSU support good sportsmanship and will not tolerate abusive actions, language, or gestures from fans, athletes, coaches, or officials. Extreme or continued acts of unsportsmanlike behavior may be grounds for dismissal from the contest. Inappropriate language or actions directed towards GVSU Athletics personnel, ushers, or public safety officers will not be tolerated and may be grounds for immediate removal from the Kelly Family Sports Center or GVSU Property.
CONCESSIONS AND RESTROOMS - Are available inside the Kelly Family Sports Center.
